mobile-menu-icon
Ford Authority

2021-2022 Ford Mustang Mach-E Recalled Over HVBJB Issue

Ford Motor Company is recalling select 2021-2022 Ford Mustang Mach-E crossovers due to an issue with the High Voltage Battery Junction Box (HVBJB). This action follows a previous recall for an issue regarding the same model’s high voltage battery main contactors, which prompted an investigation by the National Highway Traffic Safety Administration (NHTSA) back in August.

The defect: in affected vehicles, the high voltage battery main contactors may overheat, which can result in a contactor that remains open or a contactor that welds closed.

The hazards: Some vehicles that have received the 22S41 software remedy will receive a malfunction indicator lamp (MIL) when resistance is measured higher than the threshold. Those vehicles will experience a reduction in vehicle power with an average of 50 percent of its rated power to prevent further damage to the contactors. The vehicle will still be able to accelerate to highway speeds safely with this power derate.

In some cases, the 22S41 remedy has not proactively detected damage to the contactors on Extended Range and GT vehicles. This can allow the contactor to weld closed or prevent the contactor from properly closing while driving. If the contactors weld closed while driving, upon the next key cycle, a MIL will be illuminated, vehicle diagnostics will set a DTC, and vehicle will not start.

If the contactors are prevented from closing while driving, vehicle diagnostics will set a DTC, a MIL will be illuminated, the vehicle will display “Stop Safely Now,” and the vehicle will immediately lose motive power. The vehicle will coast to a stop and all 12V systems including power brakes and steering will remain functional.

Ford is not aware of any accidents or injuries related to this issue.

Components: High Voltage Battery Junction Box

Affected vehicles: select 2021 Ford Mustang Mach-E models produced between May 27th, 2020 through December 23rd, 2021, along with 2022 Mach-E crossovers built between August 16th, 2021, and May 24th, 2022, at the Cuautitlan Assembly plant.

Number of vehicles affected: 30,013

The fix: dealers will receive a bulletin when parts ordering information and repair instructions will be available to support this safety recall.

Owners should: wait for communications from Ford, which will begin after repair instructions and parts ordering information have been provided to dealers. The Ford reference number for this recall is 22S41.

Contacts:

  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 22S41
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.nhtsa.gov

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Mustang Mach-E news, Ford recall news, and ongoing¬†Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

Subscribe to Ford Authority

For around-the-clock Ford news coverage

We'll send you one email per day with the latest Ford updates. It's totally free.

Comments

  1. Bill

    Going to be awhile for parts to arrive secondary to the uaw strike?

    Reply
  2. CrabbyMilton

    Bottom line is that FORD is pretty much a complete mess at this point,

    Reply
  3. Ray

    Are they finally going to relent and install the appropriately-sized contractors? The person responsible for specifying the original 500 amp TE Connectivity part should have been fired long ago for their incompetence.

    Reply
  4. StillOldNo7

    This car comes with a lot of serious manufacturer’s defects. Under one year I’ve had 2 major issues. The second issue my Mach-E developed is on going and Ford UK Ford UK Customer Support abandoned me to my car problem, refusing to assist. So before you spend your hard earned money on a Mach-E please join the UK Mach-E group so you can see the harrowing nightmares owners are going through and how Ford does not care about you after they have collected your money. I saw these warnings but ignored them as i thought my expense would be different. Right now i am regretting ever buying a Mach-E. Ford Uk, Ford dedicated Mach-E Team does not care. They will tell you to go and make a claim with your insurance instead of them taking responsibility in fixing what is clearly a manufacturer defect that is covered by manufacturer’s warranty. This is the hell I’m going through with Ford

    Reply
  5. Wfd2

    Thanks UAW. Go strike while the recalls continue to pile up.

    Reply
  6. Buck

    And Farley says it’s going to be two years or more before they get to fixing their quality control problems. The UAW isn’t going to put Ford out of business it’s the poor quality vehicles with endless recalls and the parts always on national back order.

    Reply
  7. Jukka

    Even when the car isn’t giving it’s fulll power when accelerating.. :- /

    Reply

Leave a comment

Cancel