Ford Authority

Ford 360-Degree Camera Lawsuit Alleges Recall Ineffective

In recent years, Ford has issued a number of recalls pertaining to issues with its 360-degree/rearview camera systems, including select 2020-2023 Lincoln Aviator, 2020-2023 Lincoln Corsair, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, 2020-2023 Ford Explorer, and 2021 Ford Bronco models. In affected models, the camera may not display a rearview image when the vehicle is placed in reverse, which can reduce the driver’s rear visibility and increase the risk of a crash. This problem has proven to be quite burdensome not only for owners and dealers, but also financially crippling for the automaker itself, as the fix is to simply replace the entire rearview camera system and wiring. However, a new class-action lawsuit has now been filed claiming that this proposed recall is inadequate, according to Car Complaints.

This new lawsuit – Dorfman, et al., v. Ford Motor Company – was filed in the U.S. District Court for the Eastern District of Michigan (Southern Division) by plaintiffs represented by Miller Law Firm, P.C., and McCune Law Group. The four owners involved in the suit claim that Ford’s recall hasn’t corrected its issues with the 360-degree and rearview camera systems, which are plagued by various glitches including black or blue display screens.

This particular lawsuit only covers three of the aforementioned models, however – the 2020-2023 Ford Explorer, 2020-2023 Lincoln Aviator, and 2020-2023 Lincoln Corsair. Regardless, it claims that Ford has known about these defects since early 2021, and even took steps to conceal them, and all four plaintiffs have experienced issues with the camera systems in their own vehicles.

Over the past five years or so, around 3,400 warranty claims have been filed over this particular problem, with more than 17 accidents alleged to have occurred as a result. To date, Ford has recalled over 422,000 Aviator, Explorer, and Corsair models alone over this issue.

We’ll have more on this and all pending Ford lawsuits soon, so be sure and subscribe to Ford Authority for more Ford lawsuit news and continuous Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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  1. Steve

    “….with more than 17 accidents alleged to have occurred as a result.” If you can’t drive without a backup camera, you shouldn’t be driving at all.

    1. Z71_Tahoe

      It’s a legal safety requirement since 2017 for all new vehicles sold to be equipped with a functioning rear camera. It’s the equivalent of an inoperable airbag or seatbelt… that I’m
      sure you are just fine without too.

  2. Shockandawe

    Stupid reply, every vehicle with this problem should be replaced with new car. It’s apparent Furd has no solution to this problem.

  3. Ryan

    We bought a new Explorer and it’s interesting because they have a $500 credit for no longer having the 360 camera, it’s just reverted to the normal backup camera. But, it still has all the cameras installed. So the hardware is there. Maybe if we’re lucky someday they’ll get a fix and can reflash to add the functionality. One can dream

  4. Mf

    It seems obvious that Ford can’t figure out what’s the issue, or that the fix is something that Ford won’t entertain (like replacing the head units).

    We live in weird times where software or firmware problems can have massive repurcussions on product. I wonder what the fallout for these models on the used market will be.

  5. Ken kmetz

    Sad my 2017 explorer has the same rear camera issues.But it is not noted.

  6. rapturd

    My 1st gen raptor camera if it does work is reversed. Better it doesnt work at all

  7. Edbbasher

    “In affected models, the camera may not display a rearview image when the vehicle is placed in reverse, which can reduce the driver’s rear visibility and increase the risk of a crash”

    While these reverse cameras and such are amazing, anyone remember pre-2010ish when we had to use side mirrors, rear view mirrors, and turn our heads over our shoulders to safely move in reverse? Those of us that are alive today should consider ourselves lucky to have made it… kind of sad how dependent people have become on luxury technologies.

    1. Anonymous

      The issue wasn’t necessarily related to backing in to things otherwise seen by actually turning your head and using your mirrors. The whole backup camera thing started with the inability to see things that were directly behind a car below line of sight. Such as children. No amount of physical looking will allow you to see a small person walking or running behind your vehicle when you start backing up. The camera is a supplemental aid to assist in seeing those kind of obstacles and preventing a tragedy.

      1. Edbbasher

        Very well said!

        Thank you


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