Though it was discontinued in Europe some time ago, the Ford Mondeo lives on in China after an all-new version of the sedan debuted there back in early 2022, which is built by the 50:50 joint venture between FoMoCo and Changan Automobile known as Changan Ford. There, the Ford Mondeo ranked third among all mid-size sedans in J.D. Power’s 2022 China Vehicle Dependability Study (VDS), and now, this year’s study has been released, and it contains good news for both Changan Ford and the Ford Mondeo.
While Changan Ford ranked second among all mass market brands in the 2023 VDS, the Mondeo actually moved up to first place in the mid-size sedan segment this year, beating out the second place Volkswagen Lamando and third place Hyundai Mistra. It’s a strong showing for the Mondeo in a year when the overall Chinese automotive market posted the same exact PP100 (problems per 100 vehicles) score as last year, albeit with a few shifts in terms of individual categories. This year’s VDS study found that overall, PP100 remained completely flat year-over-year, though malfunction problems – specifically related to seats, interior, and climate – increased, while design problems decreased.
The J.D. Power 2023 China Vehicle Dependability Study measures the number of problems experienced per 100 vehicles during the past six months by owners of 13-48 month-old vehicles, with a lower score reflecting higher vehicle quality. The study covers 177 specific problem areas grouped into nine major categories – exterior; interior; driving experience; features/controls/displays (FCD); infotainment; climate; seats; powertrain; and driving assistance.
“Although manufacturers regard quality above everything else, some do not pay enough attention to quality after the warranty period,” said Elvis Yang, general manager of auto product practice at J.D. Power China. “However, such problems directly affect owners’ concerns about the long-term dependability and durable quality of their vehicle. Manufacturers need to pay more attention to long-term quality and improve quality management standards.”