The 2023 Consumer Reports reliability survey surfaced last week, and the publication’s findings weren’t terribly astonishing. As Ford Authority previously reported, Ford and Lincoln both ranked below average this year, which isn’t far off from where both divisions ranked in 2022. However, there were some bright spots, as the Ford Mustang Mach-E rejoined the Consumer Reports’ recommended vehicle list after a one year absence. Unfortunately, the Ford F-150 PowerBoost hybrid will not enter that hallowed group just yet, since it is still among the top 10 least reliable vehicles surveyed by the outlet.
According to the publication, the Ford F-150 PowerBoost hybrid was the third least reliable vehicle in its 2023 survey, with a reliability score of 19. Members cited issues with the transmission, electrical system, hybrid battery, electrical accessories, drive system, and in-car infotainment system. It also stated that owners are having problems with noises and leaks. Overall, the publication rated the 2021 and 2022 model as having significant below average powertrain reliability. The 2023 currently has an average reliability rating. The Volkswagen Taos (18) and Chrysler Pacifica hybrid (14) were second and first, respectively. Meanwhile, the Volvo XC60 PHEV (21), Rivian R1T (22), Jeep Grand Cherokee L (23), Nissan Frontier (23), Volkswagen Jetta (25) Jeep Grand Cherokee (26), and Jeep Wrangler (27) filled out the rest of the list. This year, Consumer Reports says it collected data on more than 330,000 vehicles from 2000-2023.
The hybrid’s ranking is actually an improvement over 2022, when it was the least reliable vehicle in the survey, with a reliability score of four.
As Ford Authority previously outlined, the automaker has big plans for the Ford F-150 PowerBoost hybrid for 2024 and beyond. As part of the refresh, the company opted to make the hybrid cheaper, and executives hope it will eventually become the best-selling hybrid in the United States. In terms of quality, the automaker wants all of its body-on-frame vehicles to be “best in class” by 2025 and for all other vehicles to be in the top 25 percent of their respective segments within the aforementioned timeframe.
We’ll have more on the Ford F-150 PowerBoost soon, so subscribe to Ford Authority for the latest Ford F-150 news, and for continuous Ford news coverage.
Comments
Powerboost, unfortunately, is a great concept poorly executed.
As long as the UAW builds it the quality will be poor. They have no incentive to produce quality.
Please point out where it states there is no incentive to produce quality in the latest UAW contract with Ford.
I have owned a 2022 F150 Powerboost Platinum truck for two years now. With the exception of a few hiccups, 1) the truck was in EV mode when I abruptly stopped and kept the truck in a higher gear so when I went to take off it was in 4th or 5th. Putting it in park reset it. I got it programmed and that went away and 2) The “regular battery” has gone low on me several times because I drive less than two miles to work during the week. I just charge it up and everything is fine. My guess is that there is more parasitic drain on this battery than my previous non-hybrid F150. I have gotten up to 27mpg on the truck driving around in sub 45mph settings during a driving tour around Helen GA in the mountains. I find the truck to be fantastic. I read the review and if I were to guess, I doubt all those people were having hybrid battery problems but rather regular battery issues. The truck has three batteries. I have no complaints.
When supply became low as a Ford GM at a major dealership, I bought a Powerboost, and was very impressed. I’ve had 2 with no problems. The last one is a 22 with 40k miles that I purchased for retirement. I’ve had zero problems so far. Hopefully it stays that way. The Platinum model is a great functional model with a ride second to none. My shop foreman, a big shop, has not seen many major problems.