Ford Authority

Ford Fiesta, Fusion, Lincoln MKZ Recalled Over Door Latches

Ford Motor Company is recalling certain units of the Ford Fiesta, Ford Fusion and Lincoln MKZ over an issue with the vehicles’ door latches.

The defect: in affected vehicles, a component within the vehicle’s door latch may fail, which can make it difficult to close the doors, or possibly allow the doors to open while driving.

The hazards: if the vehicle’s door is not shut properly or opens while driving, it could increase the likelihood of a crash or injury.

Ford is not aware of any reports of accidents or injury related to this concern.

Components: door latches.

Affected vehicles:

  • 2014 -2015 Ford Fiesta vehicles built at Cuautitlán Stamping and Assembly Plant, November 1st, 2013, to December 4th, 2014
  • 2014 – 2016 Ford Fusion vehicles built at Flat Rock Assembly Plant and Hermosillo Assembly Plant, November 1st, 2013, to April 27th, 2015
  • 2014 – 2016 Lincoln MKZ vehicles built at Hermosillo Assembly Plant, November 1st, 2013, to April 27th, 2015

Number of affected vehicles: 45,173

The fix: dealers will inspect the door latch date codes, and if necessary, replace all four side door latches. This service will be performed at no cost to vehicle owners.

Owners should: wait for communications from Ford, which will begin on December 4th, 2023. The Ford reference number for this recall is 20S15. This recall is an expansion of NTHSA recall No. 20V-177.


  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 20S15
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website:

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure to subscribe to Ford Authority for more Ford recalls, Ford Fiesta news, Ford Fusion news, Lincoln MKZ news and around-the-clock Ford news coverage.

Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian.

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  1. Gabriel

    I got a Lincoln MKz 2016 Ecoboost. Passager side door has a problem sometimes my door doesn’t closed


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