Ford Authority

2011-2019 Ford Explorer SUVs Recalled Over Trim Piece Issue

Ford Motor Company is recalling select 2011-2019 Ford Explorer models over an issue with some of its trim pieces.

The defect: in affected vehicles, the A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

The hazards: a detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Components: A-pillar trim retention clips

Affected vehicles: select 2011-2019 Ford Explorer models built at the Chicago Assembly Plant between May 17th, 2010, and March 3rd, 2019.

Number of vehicles affected: 1,889,110

The fix: dealers will inspect and replace the A-pillar trim as necessary, free of charge.

Owners should: wait for communications from Ford, which will begin on March 13th, 2024. The Ford reference number for this recall is 24S02.


  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 24S02
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website:

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Ford Explorer news and 24/7 Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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  1. Rich

    How about showing us the actual piece of trim in question?


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