Ford Motor Company is recalling select 2011-2019 Ford Explorer models over an issue with some of its trim pieces.
The defect: in affected vehicles, the A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
The hazards: a detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Components: A-pillar trim retention clips
Affected vehicles: select 2011-2019 Ford Explorer models built at the Chicago Assembly Plant between May 17th, 2010, and March 3rd, 2019.
Number of vehicles affected: 1,889,110
The fix: dealers will inspect and replace the A-pillar trim as necessary, free of charge.
Owners should: wait for communications from Ford, which will begin on March 13th, 2024. The Ford reference number for this recall is 24S02.
Contacts:
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 24S02
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.nhtsa.gov
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Comment
How about showing us the actual piece of trim in question?