mobile-menu-icon
Ford Authority

2023 Ford Explorer Recalled Over Suspension Issue

Ford Motor Company is recalling select 2023 Ford Explorer models over an issue with the suspension system.

The defect: in affected vehicles, the right-front lower fastener connecting the steering knuckle and strut may be loose or missing.

The hazards: a loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.

Components: right-front lower fastener connecting the steering knuckle and strut.

Affected vehicles: select 2023 Ford Explorer models built at the Ford Chicago Assembly Plant on December 19th, 2023.

Number of vehicles affected: 118

The fix: dealers will inspect the fasteners, and tighten or install them as necessary, free of charge.

Owners should: wait for communications from Ford, which will begin on March 4th, 2024. The Ford reference number for this recall is 24S04.

Contacts:

  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 24S04
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.nhtsa.gov

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Ford Explorer news and comprehensive Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

Subscribe to Ford Authority

For around-the-clock Ford news coverage

We'll send you one email per day with the latest Ford updates. It's totally free.

Comments

  1. Paul Clausen

    Who is in charge of quality control at ford? From the CEO down to the workers on the floor there is a total disregard for people who buy their products.Instead of new paint colors every year how about cars and trucks we can get and don’t have to take back to the dealer numerous times.

    Reply
    1. Ryan

      These recalls are the exact opposite to me. When companies can pinpoint issues to exact date codes that shows good controls. The massive recalls covering thousands of units are the concerning ones

      Reply
  2. Crabbymilton

    I’ve said for years that FORD and BOEING must have secretly merged at some point. They both build lemons and were once great iconic companies. Now they are both disgraced jokes. Glad I’m not the only one with that theory.

    Reply

Leave a comment

Cancel