Ford Motor Company is recalling select 2023 Ford Explorer models over an issue with the suspension system.
The defect: in affected vehicles, the right-front lower fastener connecting the steering knuckle and strut may be loose or missing.
The hazards: a loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.
Components: right-front lower fastener connecting the steering knuckle and strut.
Affected vehicles: select 2023 Ford Explorer models built at the Ford Chicago Assembly Plant on December 19th, 2023.
Number of vehicles affected: 118
The fix: dealers will inspect the fasteners, and tighten or install them as necessary, free of charge.
Owners should: wait for communications from Ford, which will begin on March 4th, 2024. The Ford reference number for this recall is 24S04.
Contacts:
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 24S04
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.nhtsa.gov
We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Ford Explorer news and comprehensive Ford news coverage.
Comments
Who is in charge of quality control at ford? From the CEO down to the workers on the floor there is a total disregard for people who buy their products.Instead of new paint colors every year how about cars and trucks we can get and don’t have to take back to the dealer numerous times.
These recalls are the exact opposite to me. When companies can pinpoint issues to exact date codes that shows good controls. The massive recalls covering thousands of units are the concerning ones
Well these problems and subsequent recalls have been going on for several years now. So how long will it take FORD to finally fix these ongoing problems?
I’ve said for years that FORD and BOEING must have secretly merged at some point. They both build lemons and were once great iconic companies. Now they are both disgraced jokes. Glad I’m not the only one with that theory.