Ford Authority

2020 Ford Explorer Recalled Over Rearview Camera Issue

Ford Motor Company is recalling select 2020 Ford Explorer models over an issue with the rearview camera.

The defect: in affected vehicles, due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

The hazards: a rearview camera that displays a blank or distorted image can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash.

Components: rearview camera

Affected vehicles: select 2020 Ford Explorer models built at the Ford Chicago Assembly Plant between May 19th, 2020, and May 27th, 2020.

Number of vehicles affected: 1,988

The fix: dealers will replace the rearview camera, free of charge.

Owners should: wait for communications from Ford, which will begin on April 8th, 2024. The Ford reference number for this recall is 20C19.


  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 20C19
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website:

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Ford Explorer news and 24/7 Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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