Ford Motor Company has issued a Customer Satisfaction Program (CSP) for 2020-2023 Ford Escape, 2022-2023 Ford Maverick, and 2021-2023 Lincoln Corsair models fitted with the 2.5L hybrid or plug-in hybrid engines (PHEV) over a connecting rod bearing issue that may require engine long block replacement. This CSP addresses issues covered in a previous recall issued last June.
The defect: in certain Ford hybrids, after the aforementioned recall has been performed, the Malfunction Indicator Light (MIL) may illuminate and store Diagnostic Trouble Codes (DTCs) due to a faulty connecting rod bearing that was detected by the Powertrain Control Module (PCM).
The hazards: a faulty connecting rod bearing could result in engine failure.
Components: engine long block assembly
Affected vehicles: 2021-2022 Corsair built at the Louisville Assembly plant between October 24th, 2019 and December 14th, 2022; 2020-2022 Ford Escape models built at Louisville between January 9th, 2019 and December 15th, 2022; 2022-2023 Ford Maverick models built at the Hermosillo Assembly plant between February 3rd, 2021 and May 18th, 2023.
Number of vehicles affected: 124,902
The fix: if DTCs are present and diagnostics lead to engine replacement, dealers are to replace the engine long block assembly at no cost to vehicle owners.
Owners should: wait for communications from Ford.
Note that if affected Ford hybrids are outside of normal powertrain warranty, this CSP provides a one-time engine long block assembly replacement free of charge for 10 years or 100,000 miles, whichever occurs first. For vehicles that have already exceeded mileage or time limits, the no-cost repair will remain valid through July 31st, 2025. Coverage is transferred to subsequent owners.
Contacts:
- Ford Customer Service: 1-866-436-7332
- Customer Satisfaction Program Number: 23N06
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.nhtsa.gov
We’ll have the latest on all Ford Motor Company recalls and customer satisfaction programs as they’re issued, so be sure and subscribe to Ford Authority for more Ford Escape news, Ford Maverick news, Lincoln news, Lincoln Corsair news, Ford recall news, and non-stop Ford news coverage.
Comments
Ford’s previous hybrid/phev engine 2.0L found in the CMax and Fusion were bomb proof. Prior to this the 2.3L found in the Escape Hybrid was utilized by major big city for cab use and oftrn had 300,000 miles without issue.
..”connecting rod bearing issue that may require engine long black replacement.” Why black? Should that word be “block”? Alexandra, you need a proof reader before posting this article.
Check that date “Julye 31st”, too.
Next will be admitting ford’s shortcoming’s with the 10 speed POS.
An ENGINE replacement!? That’s like a restaurant getting cited for a rat infestation. Bad. Very bad.
Multiple recalls …. now this! Will it ever end?
Do lemon laws cover these Mavericks? I want to drive mine somewhere other than the service department.
I purchased a Ford extended warranty at the dealer for my 2021 Corsair GT (PHEV), will my extended warranty also cover my long block engine replacement??? Were all defective connecting rods in our engines manufactured by the same OEM? In other words, are ALL engines subject to failure?? What is it about the connecting rods that can cause them to fail? Would appreciate better reporting on this. Thank you.
Gotta give Ford credit for doing what is best for customers, with a full longblock swap over a shortblock swap. That is quite a few components, that were perfectly functional, getting free replacement.
Nice that @FordMotorCompany is offering this, but here’s the catch: the replacement part is on back order and no one at Ford knows when it will be available. Ford customer service said it could be a year. Meantime, my 2021 Escape Hybrid is sitting at a dealership in need of a long block replacement after an engine malfunction. Would love it if they bought it back and let me out of this mess!