Ford Authority

2024 Ford Super Duty Ranked Second In Initial Quality

Ford has been on a mission to improve quality following years of well-documented woes and an industry-leading number of recalls. Those efforts – at least according to CEO Jim Farley – have resulted in improvements throughout the 2023 calendar year and 2024 model year, too. The recent release of the 2024 J.D. Power U.S. Initial Quality Study (IQS) is also proof of that, as several Blue Oval models ranked in the top three of their respective segments – including the 2024 Ford Super Duty.

In this year’s IQS, the 2024 Ford Super Duty ranked second in the large heavy-duty pickup segment, behind the Chevy Silverado HD and ahead of the Ram 2500 and 3500. However, it certainly wasn’t alone in that regard, as the Ford Super Duty was joined by the Ford Edge, which ranked third in the mid-size SUV segment, the Ford Maverick and its second-place finish in the mid-size truck category (even though it’s technically a compact pickup), and the Ford Explorer, which ranked second in the mid-size SUV segment. Meanwhile, the Ford brand ranked above the mass market segment average, too.

The 2024 J.D. Power IQS is based on the responses of 99,144 purchasers and lessees of new 2024 model-year vehicles after 90 days of ownership. Its results are based on 227 different questions and relevant repair data across 10 categories – infotainment; features, controls and displays; exterior; driving assistance; interior; powertrain; seats; driving experience; climate; and unspecified. When the data was finalized, it found that automakers have made strides in certain areas, but continue to struggle with the implementation of new technology.

“It is not surprising that the introduction of new technology has challenged manufacturers to maintain vehicle quality,” said Frank Hanley, senior director of auto benchmarking at J.D. Power. “However, the industry can take solace in the fact that some problem areas such as voice recognition and parking cameras are seen as less problematic now than they were a year ago.”

We’ll have more on the Super Duty soon, so be sure and subscribe to Ford Authority for the latest Ford Super Duty news and 24/7 Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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  1. Brian

    Ranked second in the segment? So they are proud of being number 2 of the 3 heavy duty truck options? Geez, do better Ford.

  2. NitroRichFire

    With all the A/C problems with 2024 FORD SUPER DUTYs this will change and NOT for the better! Just Google 2024 FORD SUPER DUTY A/C PROBLEMS, there are hundreds of them all over the U.S.A.


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