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Changan Ford Ranked Third In 2024 China Dependability Study

Changan Ford – a 50:50 joint venture between FoMoCo and Changan Automobile in China – has been reaching milestone after milestone as of late as it pertains to production at its Hangzhou Assembly plant, hitting the 800,000 unit mark last year only to surpass 900,000 earlier this month. Since 2015, the plant has focused on building six mid-to-high-end models that include the Ford Edge, Ford Taurus, Ford Explorer, and Ford Edge L, and perhaps even more impressively, it’s doing so while also continuing to rank among the most dependable automakers in China.

The J.D. Power 2024 China Vehicle Dependability Study mass market segment rankings.

In 2022, Changan Ford ranked second among all mass market brands in China on the J.D. Power China Vehicle Dependability Study (VDS) with a score of 168 problems per 100 vehicles (PP100), and in 2023, it also ranked second with an even better score of 157 PP100. Now that the 2024 J.D. Power China VDS has been released, it reveals that Changan Ford slipped to third with a score of 174 PP100, which places it behind FAW Toyota (154 PP100) and GAC Honda (172). The China VDS measures the number of problems experienced per 100 vehicles during the past six months by the owners of 13- to 48-month-old vehicles, with a lower score reflecting higher vehicle quality. 

While Changan Ford experienced a drop in terms of quality in the VDS year-over-year, that was also the case with the entire industry, in all fairness. According to J.D. Power, an increase in design-related problems led to an overall increase of 9.3 PP100 versus 2023, to 190 problems per 100 vehicles. 

Changan Ford Hangzhou Assembly Plant

“The decline in China’s vehicle dependability performance in 2024 should serve as a wake-up call for automakers,” said Elvis Yang, general manager of auto product practice at J.D. Power China. “In recent years, the pace of new model launches in the Chinese market has accelerated and development cycles have continuously shortened. Balancing the speed of new model launches with high product reliability and durability will be a critical long-term challenge for automakers. Especially as Chinese brands gradually enter international markets, the long-term reliability of their products will also affect the resale value and new-vehicle sales in overseas markets. Additionally, the rapid iteration of technology features makes ‘timeless design’ in infotainment and driver assistance systems increasingly important. If owners’ experiences cannot be continually optimized through OTA updates, they are likely to experience dissatisfaction through comparison.”

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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