Ford Motor Company is recalling select 2019 Ford Flex, Fiesta, and Lincoln MKT models over an issue with the rear camera.
The defect: in affected vehicles, the rearview camera may intermittently display a blank or distorted image.
The hazards: a rearview camera that displays a blank or distorted image can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash.
Ford is not aware of any reports of accidents or injuries related to this condition.
Components: rearview camera
Affected vehicles: select 2019 Ford Flex models models produced between May 1st, 2019, and December 2nd, 2019, Fiesta vehicles built from June 3rd, 2019 to August 1st, 2019, and Lincoln MKT models produced between June 3rd, 2019 and October 11th, 2019.
Number of vehicles affected: 30,715
The fix: a remedy is under development.
Owners should: wait for communications from Ford, which will begin on February 3rd, 2025. The Ford reference number for this recall is 24S75.
Contacts:
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 24S75
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.nhtsa.gov
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