Though the Ford Escape has long been a popular model among new and used vehicle shoppers, as is the case with most automobiles out there, not every model year is created equally. Some have their own unique quirks and known issues, while others are far more reliable and mostly trouble-free, which includes the 2021 Ford Escape. In fact, Consumer Reports highlighted that particular crossover as a model to avoid just last year, and that was once again the case just recently.
In its most recent list of used vehicles to avoid, Consumer Reports highlighted 67 different models – a group that’s based on data collected from its Annual Ownership Surveys. There, CR can determine an average problem rate for a variety of vehicles from particular model years, after which it highlights the ones that have a reputation for lower-than-average reliability based on actual owner data. When that data was calculated, the 2021 Ford Escape made the “cut,” along with the Ford Bronco Sport from that same model year.
Indeed, the 2021 Ford Escape posted a predicted reliability score of just one out of five possible points, but improved to a four for the 2022 model year, which was also true of 2024 and 2025. Just this past December, the Escape was added to Consumer Reports‘ list of recommended vehicles as well – at least, in non-hybrid guise, by securing a reliablity score of 68 out of 100 possible points – as the hybrid ranked as one of the least reliable vehicles on sale – the fifth worst, in fact, with a score of 21.
The 2021 Ford Escape previously ranked dead last among 16 vehicles in its segment in terms of reliability, with the powertrain being the biggest culprit. Owners report having issues with squeaking brakes that can oftentimes be difficult to apply, a slipping transmission that also shifts roughly at times, and body panels that vibrate at highway speeds. On top of that, the 2021 Ford Escape has also been the subject of nine recalls.
Comments
Not doubting the stats CR compiles, but am interested in the profile of people responding to their surveys. I own a ’22 Escape Titanium Hybrid with 40K miles, purchased new. There have been two recalls; one for the possibility of fire due to fuel leakage in the engine and another for door reinforcement. Other than those recalls the car has bee flawless. No rattles, squeaks, or mechanical problems of any kind. Routine service only. The car has to drive six miles on a pothole, washboard gravel road just to get to a highway as well. Milage is 36-40, less in winter. We live at 7,500′ so I’d like a bit more power from the 2.5L engine, the 2.0 turbo would be better, but the car is excellent.
One data point (um, datum actually) does not negate multitudes of other users’ reports.
As for me, I bought a CX-5 instead of an Escape 3-pot/turbo. Now, if Farley would build an Escape replacement with no tailpipe, I’d be very interested.
Bought a 2020 Ford Escape Hybrid new in February 2021 and except for the 6 recalls most of which didn’t apply to my vehicle I can honestly say that I am satisfied with the car but also admit I I only have 15K miles on it. I am very impressed with the mileage it gives me, about 37-39 mpg! But not sure if I would buy another Ford product because of all negative reviews.