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Ford Mustang Mach-E Recalled Over High Voltage Battery Contactor Issue

Ford Motor Company issued a recall for select units of the 2021 through 2022 Ford Mustang Mach-E that were previously repaired incorrectly under a separate recall due to an issue with the electric crossovers’ high voltage battery contactor.

The defect: the high voltage battery contactor may overheat if the affected vehicle did not have the correct software update remedy installed, as outlined in the original recall. Using DC fast charging and wide-open pedal events may cause the high voltage battery contactors to overheat, which may lead to arcing and deformation of the electrical contact surfaces.

A photo showing the exterior of the Ford Mustang Mach-E from a side angle. The Mustang Mach-E has been recalled due to a fault with the high voltage battery contactors.

The hazards: an overheated high voltage battery contactor may cause the Mustang Mach-E to lose drive power, thereby increasing the risk of a crash.

Ford is not aware of any accidents or injuries related to this issue.

Components: high voltage battery contactor

Affected vehicles: select Ford Mustang Mach-E units produced between May 27th, 2020 and May 24th, 2022.

Number of affected vehicles: 234

A photo showing the exterior of the Ford Mustang Mach-E GT from a rear three quarters angle.

The fix: dealers will update the onboard software free of charge to Ford Mustang Mach-E owners.

Owners should: wait for communications from Ford, which will begin on April 14th, 2025. The Ford reference number for this recall is 25S14.

Contacts:

  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 25S14
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.nhtsa.gov

Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian.

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Comments

  1. This must be why Ford can’t update my BlueCruise for the last 3 years. They are too busy recalling so many vehicles for defects.

    Reply
  2. Ford service sucks

    Reply
  3. Yeah, whatever….
    Have you visited the restored Train Station??
    Sure is nifty. That thing is sure to usher-in a new era of, um….ah.

    You know, a place for amazing ideas and stuff to happen where everything, you know gets better, and stuff.

    Reply

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