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2011 Ford Explorer Recall NHTSA 14E001000

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Release Date:
Applicable Country:
USA
NHTSA Campaign Number:
14E001000
Manufacturer:
Ford Motor Company
Component(s):
  • STEERING

Summary

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

Remedy

Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Vehicles Affected By This Recall

Other Recalls For The 2011 Ford Explorer

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