2020 Ford Explorer transmission: hard shifts

2020 Ford Explorer transmission is bucking hard between shifts, only 20,000 miles on the vehicle. Does Ford offer a loaner or rental since it is unsafe to drive and it’s my only vehicle? It is still under the drivetrain warranty.

Ford Limited Explorer 2020
10r60 transmission 2.3 liter rwd.

I cant find any Ford dealership (checked 3 in the area) able to repair for at least a month due to workload on transmission (and the need to order a lot of parta for the repair). It sounds like a difficult repair too on an almost brand new transmission. 7th gear to 6th gear hard down shift. It is now doing it on up shifts as well.

I am 65 and drive very smoothly, and I seldom drive it. Bought used from dealer in Virginia in May 2020 with 18,000 miles on it.
Dave dmaviation @ gmail