Over the years since its conception, Ford Pro – The Blue Oval’s commercial-focused entity – has partnered with a host of other companies in an effort to provide more and more services to fleet customers – many of which are software related. That includes Zubie, a fleet telematics solution outfit that provides Ford Pro customers with real-time access to detailed vehicle diagnostic and health data. Now, Ford Pro has teamed up with another third-party company on a new fleet management collaboration aimed at improving those services yet again.
That company is ServiceTitan, which will combine its Fleet Pro Software with Ford Pro Data Services enabled by embedded modems on model year 2020 and newer commercial vehicles. The concept here is that ServiceTitan customers in the U.S. and Canada will gain access to real-time visibility, actionable insights, and precise operational controls, all within a single interface, helping to avoid costly downtime needed to outfit vehicles with additional hardware.
“This is a radically easy and modern solution that anyone will be able to use,” said Mike Aragon, President of Integrated Services at Ford. “Our commitment to tradespeople goes beyond building the best trucks and vans; it’s about empowering them with technology specialized for their business that improves their efficiency and helps them thrive. Enabling these capabilities with ServiceTitan will be a real difference maker in the market.”
“We’re incredibly excited to work with Ford Pro to make our customers’ jobs easier as almost half of our customer base drives Ford commercial vehicles,” added Vincent Payen, Senior Vice President and General Manager of Pro Products at ServiceTitan. “This collaboration between two market leaders will result in the delivery of an enhanced experience for our customers. By going beyond traditional plug-in hardware and tapping directly into Ford’s rich vehicle data, we’re not just simplifying fleet management; we’re providing unprecedented insights. Utilizing vehicle data can unlock new AI-based fleet capabilities for our customers that will drive efficiency and profitability for businesses in the field service industry.”
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