Ford Motor Company is recalling select 2020 Ford Explorer models over an issue with the rearview camera.
The defect: in affected vehicles, due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
The hazards: a rearview camera that displays a blank or distorted image can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash.
Components: rearview camera
Affected vehicles: select 2020 Ford Explorer models built at the Ford Chicago Assembly Plant between May 19th, 2020, and May 27th, 2020.
Number of vehicles affected: 1,988
The fix: dealers will replace the rearview camera, free of charge.
Owners should: wait for communications from Ford, which will begin on April 8th, 2024. The Ford reference number for this recall is 20C19.
Contacts:
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