2025 Ford Explorer Recalled Over Powertrain Control Module Issue

Ford Motor Company is recalling select units of the 2025 Ford Explorer due to a powertrain control module issue.

The defect: in affected vehicles, the powertrain control module (PCM) may reset while driving.

The hazards: if the PCM resets while the 2025 Ford Explorer is being driven, it may result in the parking pawl ratcheting while the vehicle is in motion. This can damage the pawl and other park system components if the vehicle is traveling at speeds in excess of 10 miles per hour. It could also result in the temporary loss of vehicle acceleration, or a lost of motive power, in the event of eight consecutive restarts occurring in the span of 18 seconds.

A damaged park system may reduce the ability of the transmission “Park” feature to hold the vehicle in place if the electronic parking brake is not applied, potentially resulting in a roll-in-park condition. This, along with the loss of vehicle acceleration, can increase the risk of a crash.

Affected vehicles: select 2025 Ford Explorer models built at the Chicago Assembly Plant between December 6^th, 2024, and September 6^th, 2024.

Number of vehicles affected: 24,655

The fix: dealers will update the PCM, free of charge to 2025 Ford Explorer owners.

Owners should: wait for communications from Ford, which will begin on May 26^th, 2025. The Ford reference number for this recall is 25S35.

Contacts:

• Ford Customer Service: 1-866-436-7332
• FoMoCo Recall Number: 25S35
• NHTSA Toll-Free: 1-888-327-4236
• NHTSA (TTY): 1-800-424-9153
• NHTSA Website: www.nhtsa.gov